FAQ - Kids

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What should I bring to my first appointment?

Please make sure that you arrive at the physician's clinic at least 15 minutes before your scheduled appointment time so that you can provide us the necessary paperwork and insurance information to put you into our system. To save time, you can also print the New Patient forms located on our forms page and bring them filled out to your appointment. It is very important to submit to us your email address to activate you with our patient web portal.

Why should I use the Patient Portal?

Patient Portal will direct you to A Las Vegas Pediatrics eClinicalWorks Patient Portal. The Portal uses leading edge Technology to promote healthcare and make it easier to perform preventive care. The Portal gives parents 24/7 access to their child's Medical information from the comfort and privacy of your home or office.

Do I need a referral to make an appointment?

No, you do not need a referral to make an appointment with either a primary physician or a Nurse Practitioner. We are currently accepting new patients, however, for you to visit to be covered through your insurance please contact your insurance provider to understand the terms of your policy. Or you can call us to check your eligibility.

How is the doctor-patient relationship different here, compared to other clinics?

WE believe that our staff members are leaders in providing patient focused care. We take the time to listen to patients' concerns and address any questions they may have. We care a physicians' clinic that values all of our patients and appreciate the long-lasting relationships we create with them.

How will I pay for my care?

If you have insurance, please bring your card and we will either collect your co-pay or bill you through your insurance plan. If you are not insured, we require payment at the time of service. We strive to have all aspects of our practice, including our professional fees, reflect our ethical and rational approach to your care.

What is your cancellation policy?

WE require a 24 hour notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment with your medical doctor to avoid having to pay a cancellation fee.

How can I get hold of my medical doctor?

We take pride in our doctor patient relationships and schedule plenty of time for you to get all your questions answered. If you need to get in touch with your medical doctor or nurse practitioner in between appointments, please contact our main office to leave a message or schedule an appointment.

How can I prevent a cold or Flu?

Colds and flu are commonly transmitted through the nose and mouth. To help prevent cold and Flu:

• Thoroughly wash your hands
• Avoid contact with contagious individuals
• After being in the company of someone with a cold or flu, make sure not to touch your nose or mouth where the virus could enter.
• Stay current on your yearly flu Vaccinations
• Drink plenty of water to stay hydrated.

How do you notify your patients of lab or test results?

On the patient Information form that you fill out on your first visit, there is an opportunity to answer how you would like to be notified regarding any test or lab results. We are usually able to notify patients within 24 hours of receiving results.

Will I be able to get copies of my test results?

Yes, upon request we are able to provide you with copies of test results.

Do you allow same day appointments?

WE do set aside time for urgent visits. However, if you are having an emergency, please call 911.

What are your office hours of operation?

We are open M−F: 8:00am - 5:00pm
Close (Lunch) 12:00 - 1:00.